Personal statements and recommendation letters on Salesforce leads now sync automatically, with a heads-up if a statement doesn’t match your chosen brand.

Personal statements and letters of recommendation already on Salesforce leads are now automatically populated into the relevant sections of the application form, reducing manual entry. If a personal statement doesn’t match the selected brand, a clear warning prompts you to review or provide the correct version.

Student intent now saves correctly, always shows the latest update, and includes a new defer option with reason

Student intent now saves reliably on the Applicants page and stays in sync with the latest updates from My Applicants and our CRM, with the ability to edit at any time. A new Defer option with a prompted reason field improves clarity and automatically records each change for a clear activity history.

Progression choices on Salesforce leads now sync automatically, keeping your records up to date

We now automatically import progression details from Salesforce leads, keeping course progression choices and titles up to date. This gives teams a more complete view of each lead while reducing manual data entry and errors.

New Contact page with clearer navigation and a smarter form to help you reach the right team faster

We’ve launched a redesigned Contact Us page and updated all navigation so it’s easier to find and reach the right support. Enquiry forms now feature clearer fields and a flexible multi-select for study locations, with improved guidance and smarter routing to ensure faster, more relevant responses.

High School Counsellors can now see applicants linked to their school

High School Counsellors now see applicants linked to their own institution upon sign-in, providing a tailored and relevant view. This update streamlines applicant management and improves visibility for school-affiliated counsellors.